Location: Hybrid role based out of Richmond Hill, Ontario. Employees must be physically located in Canada and able to attend the office when required.

Canadian Viewpoint is a medium-sized market research firm in Richmond Hill, Ontario, immediately north of Toronto, with almost 40 years of experience in qualitative, quantitative, and new research technologies. We know Canadian research better than anyone. We’ve fielded millions of surveys, completed thousands of face-to-face interviews, and recruited thousands of focus group participants. We have built cool technology that allows our clients to conduct eye-tracking, heat maps, facial coding, and more. We love giving our clients a customizable set of options to meet their various needs.

Company: Canadian Viewpoint Inc.
Industry: Market Research
Employment type: Part-time, fixed-term contract position (initial term approximately 2–3 months) with potential extension depending on project needs.
Schedule: Primarily evenings and weekends (10–20 hours per week; hours may vary based on project volume)
Compensation: $20.00–$23.00 per hour, commensurate with experience, with overtime paid in accordance with the Ontario Employment Standards Act (ESA).

Vacancy Status: This is a current, active vacancy

AI Disclosure: Canadian Viewpoint Inc. may utilize AI-assisted tools to support the initial screening and sorting of applications. All final candidate assessments and hiring decisions are made by our human recruitment team.

Accessibility and accommodation:
Canadian Viewpoint Inc. is committed to an inclusive, barrier-free recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact us at [HR email/phone].

Position summary
The Project Operations Assistant provides operational and administrative support to our Project Management team. This role helps ensure projects run smoothly but does not independently manage or lead projects. You will assist Project Managers and Project Coordinators with sampling, quality checks, and other project-related tasks, mainly during evenings and weekends when studies are in field.

This is an ideal role for someone detail-oriented who is interested in market research operations and wants flexible, part-time hours for a defined term.

What a typical day might look like

• Checking survey links for errors before they go live
• Monitoring survey completes and quota progress
• Preparing and sending survey invitations using internal and third-party tools
• Performing basic data quality checks
• Updating project documentation for the project team

Key responsibilities

• Assist Project Managers and Project Coordinators with day-to-day project tasks
• Set up and execute sampling pulls following established specifications and instructions
• Perform quality checks on survey links, routing, and basic logic tests
• Monitor field progress (completes, incidence, quotas) and flag issues to the Project Manager or Project Coordinator
• Help prepare and send survey invitations using internal and third-party tools
• Support basic data checks and validation (e.g., obvious speeders, straight-lining, missing data) following defined rules
• Maintain organized project files and documentation
• Complete other administrative tasks as required to support the Project Management team

Skills and experience

• Strong attention to detail and accuracy
• Comfortable working with data in spreadsheet tools (Microsoft Excel, Google Sheets)
• Good written and verbal communication skills
• Ability to follow detailed instructions and standard operating procedures
• Strong organizational skills and ability to manage multiple small tasks at once
• Prior experience in market research, data entry, customer service, or admin support is an asset, but not required if you have strong technical and organizational skills
• Able to work independently during evenings/weekends with remote support as needed.

Minimum requirements

• Post-secondary education or equivalent practical experience.
• 1 year of relevant professional experience
• Legally entitled to work in Canada
• Reliable internet connection and a suitable environment for remote work
• Availability to work a consistent schedule that includes evenings and weekends

Job Description Disclaimer:

This job description is intended to outline the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all responsibilities, duties, or qualifications required.

Our commitment to inclusion
We celebrate, support, and thrive on diversity among our employees. We are committed to equal employment opportunity regardless of race, ethnicity, ancestry, national origin, religion, sex, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status, and to providing a work environment that is inclusive and free from discrimination and harassment.