What do these products have in common – leather shoes, razors, dresses, throw blankets, and diaper pail bags?
The link isn’t obvious.
They are all Amazon products. Not simply products sold by Amazon, but products made and sold by Amazon.
More importantly, they don’t carry brand names like ‘AmazonBasics’ or ‘Amazon Essentials.’ Each product has its own unique brand name, just as any traditional competitive brand does.
Amazon is no longer a marketplace for third party sellers. It is a retailer in its own right. And any time you search for a product on Amazon, you’ll be certain to see at least one Amazon brand showcased at the top of your search results. They have, after all, launched more than 1500 products for brands such as:
- Solimo personal care products
- Franklin & Freeman Men’s Attire
- James & Erin Women’s Attire
- Lark & Ro Women’s Attire
- SOCIETY NEW YORK Women’s Attire
- Mama Bear Baby Products
- Presto! Bathroom Products
- Pinzon Home Furnishings
From food, clothing, home care, personal care, pet care, and more, Amazon now produces its own private label brands in a wide range of categories. Their path to this venture was easily grounded in the petabytes of purchase data they’ve gathered over 24 years for brands and products that people bought from Amazon. As a marketplace representing nearly every possible consumer and B2B industry, their data told them which products, colours, sizes, styles, models, and quantities were most popular. They have trustworthy data to identify which products sell better in which regions and with which types of people. Now, they simply need to harvest that data to create their own successful private label brands.
What does this mean for brands?
It means brands needs to do an even better job of understanding their consumers through surveys, mystery shops, focus groups, and interviews. In this era of instantly available, digital transactional data, brands can no longer wait afford to wait for monthly or quarterly sales reports to learn which products and SKUs their consumer are choosing. Brands need in-depth information from their customers and potential customers on a daily basis. They need to understand the decision-making processes of their customer today.
- What other products were they exposed to?
- What other products caught their attention?
- Do their customers care about private label brands?
- Given the category, why would their customer choose a private label brand over their brand?
- What would convince a switcher to revert back from a private label brand?
Brands also need to do a better job of reminding people why they chose their brand to begin with. Was it because of higher quality? Increased social responsibility? Better accessibility? Or simply availability or price? Once brands have a firm grasp on what differentiated their brand in the first place, they can ensure that people continue to recognize and appreciate that differentiation.
It’s estimated that Amazon’s private label sales will reach $7.5 billion this year and $25 billion by 2022. Does your brand have the information it needs to be a successful competitor?
You might like to read these:
- Conducting research is easy… if you understand hundreds of cognitive biases!
- What are the different types of marketing segmentation?
- Product Packaging Trends for 2018: 6 ways to be truly authentic
- U&A&H&P: What are the key components to learn about consumers, customers, and category users?
With nearly 40 years of experience, Canadian Viewpoint is field and data collection company that specializes in English and French offline and online services. We offer sample, programming, hosting, mall intercepts, pre-recruits, central location recruitment, mystery shopping, site interviews, IHUTs, sensory testing, discussion boards, CATI, facial coding, and other innovative technologies. Learn more about our services on our website. Canadian Viewpoint was an MRIA Gold Seal corporate member for more than ten years.